Content Control Controversy : A Summary of Melissa King’s Article

From: hellogiggles.com In her article, “Better Online Living through Content Moderation”, Melissa King discuses the necessity of “content control features”, such as “block and ignore functions, content/trigger warnings, blocklists and privacy options”, on the internet and the “cultural opposition” against it. She explains that the these “tools” are helpful to “users [that] may suffer from PTSD and need to avoid topics and people that trigger their anxiety”. Kings argues that “nobody should be required to read or listen to content if they do not want to”. She continues the article with talking about the oppositions raised against “content control”. The people against these “tools” retaliate by called the users of them “weak” and “too sensitive”. King suggests that the “opponents are creating a culture that pressures people to expose themselves to experiences far more catastrophic than they can handle” and that “it becomes entirely the victim’s problem when they are attacked online, no matter the situation, and they should ‘just deal with it'”. A common argument against “content control” is that the victims are just blowing things out of proportion and that “they should try being ‘less sensitive'”. King states that these arguments often result in an “informal parallel to Exposure Therapy”,  which is “a type of therapy designed to combat severe anxiety through gradual and controlled exposure to its source, to inure an individual to these triggers and lesson the disruptions they can cause”. When people are discussing “content control” they often misinterpret the concept of “Exposure Therapy” and they fail to realize that “without controlled exposure, someone suffering from PTSD is likely to have their trauma magnified...

Better Online Living through Content Moderation

Importance of Content Moderation The article opens up the overall tone of this message well by first addressing the importance of having content moderation as an option for all internet users. Not only are all people going through different struggles and issues but all people have different ranges of sensitivity to the things said online and because of this free reign to post whatever you want, there should be a filter through which people can block out triggering information. And though our society views this filter as a way of cushioning the ‘weak’, it also acts as a organization tool that people can use when not all content on the internet is pertinent or relevant to them. And with the internet being a  unmoderated mode of expression, having content moderation helps those take back control of the things they wish to encounter while surfing this open world. Especially in an increasingly open and transparent world, the importance of practicing safety from verbal abuse or threats is an increasingly pertinent tool to have not just for those who are dealing with PTSD but to anyone who doesn’t want to see the constant abuse of a friend online. Having an easy access to block out the hurtful comments makes it easier to take control of your online environment. The Other Side of the Argument  This article also showcases the thoughts of the opposing force well without condescending their notions. The opposing force seems to think that in order to build up a stronger society that there has to be an environment of free exposure without content moderation. The constant exposure is...
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